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Live Webinar

Tuesday, August 15, 2017

Program: 1:00-2:00p

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The very first rule of the ethics canon calls for lawyers to provide competent representation to clients.

Yet, mere competence isn't enough to satisfy our ethical obligations to our clients.

We must instead strive for excellence.

In this unique webinar, noted legal humorist Sean Carter highlights the need for excellence in client service and demonstrate the consequences of mediocrity by recounting the sagas of past Ethy Award nominees and lawyers who earned CLE infamy for the failure to provide excellent client service.

Sean Carter reviews the competence requirement with an eye towards demonstrating that the ethical canon actually requires far more than mere competence on the part of practitioners. In doing so, he discusses:

  • The four competencies (skill, preparation, knowledge, thoroughness)
  • The importance of relevant past experience
  • The Preparation Paradox
  • The different kinds of knowledge required by the rules
  • The three keys to diligent representation (avoiding conflicts of interest, over-commitment and procrastination)

All registrations are taken through Mesa CLE. The NCBAF CLE department will faciliatate the attendance reporting with the NC State Bar. | Click here to register.

Product Information
Product Date:
August 15, 2017
From Competence to Excellence: The Ethycal Imperative for Excellent Client Service

Registration Tuition Options:

NCBA Member $70
Non-Member $90


Speaker Information
Sean A Carter   [ view bio ]
Individual topic purchase: Selected
NC State Bar
Ethics/Professional Responsibility: 1.00
CLE Premier Pass
This seminar is no longer available for purchase.