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Original Program Date: March 22, 2019

Available formats


Learn about the nuances of being a successful mediator while gathering in Charlotte with dispute resolution leaders from across North Carolina.

This program is designed to enhance knowledge in the areas of employment mediation, the psychology of settlement, strategies for overcoming stumbling blocks in dispute resolutions, international arbitrations and the rules governing mediators.

A presentation from the Executive Director of the North Carolina Dispute Resolution Commission provides an opportunity to refresh on old rules and learn how to avoid the pitfalls of being a mediator. (This program includes two hours of CME credit.)

Planned by the NCBA Dispute Resolution Section

Click on the "In Depth" tab for tuition, video replay and speaker information.

Product Information
Product Date:
March 22, 2019
  • Mediating Employment Matters: The Importance of Knowing What You Don't Know | Cline
  • The Psychology of Settlement | Teagarden
  • Overcoming Stumbling Blocks (CME) | Anderson, Owens and Smith
  • Issues and Rules (CME and Ethics)| Kozlowski
  • History of International Arbitration and Drafting International Arbitration Clauses | Arrowood and Graham
  • Road Map for the "PSAP": Navigating Pro Se Litigants Through Early Mediation | Judge Metcalf, Murphy and Osborn
Finding Solutions Through Alternative Dispute Resolution (2019 Dispute Resolution Section Annual Meeting and CLE)
TUITION RATE. Early and Membership discounts automatically apply at checkout. 

Register early and SAVE 10%!  

Standard: $530 / $475 Early
NCBA Member: $440 / $395 Early
NCBA Dispute Resolution Section Member: $410 / $370 Early
CLE Premier Pass: $0

Discounts are available for NCBA members who are students, law professors, judges or legal services/public interest attorneys. Call CLE at 800.228.3402 for details.

Full and partial scholarships are available for attorneys experiencing a financial hardship of any kind. Click here to apply.

VIDEO REPLAYS. The agenda may not include certain breakouts/tracks shown at the original program.  


Speaker Information
M Ann Anderson   [ view bio ]
Catharine Biggs Arrowood  [ view bio ]
Denise Smith Cline   [ view bio ]
Katherine H Graham   [ view bio ]
Tara L Kozlowski   [ view bio ]
Judge W Carleton Metcalf   [ view bio ]
Kevin P Murphy   [ view bio ]
William A Oden III   [ view bio ]
D Christopher Osborn   [ view bio ]
Raymond E Owens Jr   [ view bio ]
Donna P Savage   [ view bio ]
John B 'Jack' Smith   [ view bio ]
Dr Elizabeth Teagarden   [ view bio ]
Individual topic purchase: Selected
NC State Bar
Mandatory Continuing Legal Education (MCLE) and Certified Paralegal Education (CPE) (Total): 6.00
General: 5.50
Ethics/Professional Responsibility: 0.50
North Carolina Dispute Resolution Commission
Certified Mediator Education (CME): 2.00
CLE Premier Pass