Yakety Yak! Do Call Back!: The Ethical Need for Prompt Client Communication - North Carolina Bar Association - Online Store & Learning Gateway
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Monday, December 31, 2018, 11:00am-12:00pm

Available format

Click here to register. 

While it is important to comply with every obligation of the ethics canon, the obligation to promptly communicate with the client may be the most important.

Lawyers who flaunt this rule leave their clients with no choice but to contact the state bar in a desperate attempt to seek answers to their questions. And, of course, by that point, the disciplinary authorities will have a long list of questions of their own. 

In this insightful webinar, legal humorist Sean Carter provides practical tips for how to meet the increasingly difficult of burden of talking, emailing and texting to each client's content.

In doing so, he draws upon current and past nominees from his annual Ethy Awards for the worst ethical behavior to provide poignant reminders of the consequences of failing to meet the requirement.

In particular, this webinar covers:

  • The shortening window for "prompt" client communication
  • Managing multiple communication avenues
  • The reason for most failures of communication
  • Avoiding compounding the initial error
  • Dealing with the "unreasonable" client
  • Ensuring effective communication

All registrations are taken through our partner Mesa CLE. The NCBAF CLE department will faciliatate the attendance reporting with the NC State Bar.

Click here to register.

Click on the "In Depth" tab for tuition and speaker information.


Product Information
Product Date:
December 31, 2018
Yakety Yak! Do Call Back!: The Ethical Need for Prompt Client Communication

Standard: $90
NCBA Member: $70


Speaker Information
Sean A Carter   [ view bio ]
Individual topic purchase: Selected
NC State Bar
Ethics/Professional Responsibility: 1.00
CLE Premier Pass
This seminar is no longer available for purchase.