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Substance Area versus Process Area Expertise in Mediation

Selected from Communication Skills (2018 Dispute Resolution Section Annual Meeting), March 16, 2018

Click on the "In Depth" tab for tuition and speaker information. 

Among mediation professionals and mediation consumers, there is debate about what best qualifies a mediator to serve. Substantive area expertise or process expertise?

The answer to the question may depend on many factors including: the context in which you are mediating; the complexity of the subject area; and what the market (lawyers and clients) thinks is most important. There may be specific rules that guide the process and impact the answer.

This session addresses the two schools of thought -- do you want a mediator who is knowledgeable about your subject matter area or one who knows the process and resembles a juror in lack of subject matter area knowledge?

A panel debates the pros and cons of each.

Other On Demand CLE from Communication Skills... you may be interested in:

Special Aspects of Workers’ Compensation Mediation

Negotiation Workshop: Communication Skills

Implicit Bias and Cultural Issues in the Dispute Resolution Setting

Mediation Ethics Family Feud

Product Information
Product Date:
March 16, 2018
Substance Area versus Process Area Expertise in Mediation | 2018 | On Demand

Tuition Rates. Tuition includes a 90-day subscription to the audio/video and electronic materials. Access the certificate of completion to receive MCLE credit with the NC State Bar. Click here for more information about On Demand CLE. 

Standard $40
NCBA Member $35
CLE Premier Pass $0


Speaker Information
J Griffin 'Griff' Morgan   [ view bio ]
Rene S Trehy   [ view bio ]
Individual topic purchase: Selected
NC State Bar
Ethics/Professional Responsibility: 0.50
CLE Premier Pass
On Demand | 90-day subscription | #711CYB
NCBA Price:$40.00