Ethics, Satisfied Clients and Successful Representations | Phone/Audio Streaming - North Carolina Bar Association - Online Store & Learning Gateway
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Friday, December 21, 2018, 1:00-2:00pm

Ethics rules are more than mere strictures attorneys must observe. They also provide principles for successful and positive relationship with clients. Even if the client’s goal isn’t fully satisfied – prevailing in litigation, closing a transaction, or something else – the relationship can still be positive.

What the rules require and what clients want are often the same:

  • Open and regular communication the status of work
  • A clear setting of expectations about billing
  • Honesty about the challenges of particular matter
  • A clear division of decision-making authority

Counseling about matters they may not fully understand is essential to a successful relationship.

This program discusses how ethics rules provide principles and a foundation for successful and positive attorney-client relationships.

  • Defining the scope of an engagement and setting reasonable expectations
  • Counseling clients about an attorney’s role and decision-making authority
  • Setting a standard for ongoing communication with clients
  • Candor about fees and expenses, and helping clients make good decisions
  • Dispute resolution when things go wrong

Click on the "In Depth" tab for tuition and speaker information.

Product Information
Date Presented:
December 21, 2018 1:00 PM Eastern
1 hour
Registration Fee:
Ethics, Satisfied Clients and Successful Representations | Phone/Audio Streaming

All Attendees: $80

Early discount and CLE Premier Pass rates are not available for this program. 

Speaker Information
Elizabeth Treubert Simon   [ view bio ]
Thomas E Spahn   [ view bio ]
Individual topic purchase: Selected
NC State Bar
Ethics/Professional Responsibility: 1.00
CLE Premier Pass